The Core Values
SPIDD GLOBAL core values symbolize Innovation and Simplicity which enable us to consistently deliver insightful, complete and cost-effective solutions. We exist to inspire our employees, infuse passion and develop a commitment to personal integrity & excellence. We believe in the transformation of great Ideas into Simple Solutions and we achieve this by working on the most competitive technologies and creating a professionally stimulating environment. We are convinced that the core beliefs we instill in our employees will carry them through in their next challenges and are hopeful that they will pass it along to others.
Learn More About The Heart Of Our Business
We strive to act with integrity. This is the moral compass which guides our team members in the performance of their jobs. By placing our client’s interests first, we are doing what is best for our company as well. Sometimes fulfilling our responsibilities to our clients means making less money. Sometimes it means bearing bad news. But sometimes it means saving the day, too.
Both individually and as a team, our focus is always on providing an exceptional experience for our customers. Our approach is to provide an overwhelming response to customer issues until they are fully resolved beyond expectations.
We are focused on correctly understanding the scope of each client request. We work diligently to meet our SLA agreements. We pride ourselves on delivering high service standards with fast response times
We embrace and promote positive change. Technology is constantly changing and we pair the best new and innovative technologies with industry-proven solutions to help our clients thrive.
Accountability and ownership are critical to healthy relationships not only with our clients, but also to each other. We work closely with all our clients to ensure their IT expectations are exceeded. We always strive to become an integral part of their team
Your business depends on your IT systems. We’re confident that we are the only
network services, computer support, or IT consulting business in (COUNTRY) that
provides these benefits to your business. Here are the reasons you can depend on
SPIDD GLOBAL to keep you and your business up and running:
Committed to Quality
We don’t pursue every company that needs IT support. We choose only clients that share in our values. Serving a company’s IT and critical network needs is a huge responsibility that we take that very seriously. It takes teamwork and a solid commitment to good communication, excellence, and industry best practices to serve a company in an excellent manner. If we cannot succeed in an excellent manner because of value differences we simply don’t pursue the opportunity.
We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
To ensure that every client is completely satisfied with our work we provide superior customer service.
Our trustworthy, dedicated and experienced IT engineers will go the extra mile to solve your IT issues.